River Lake specialises in the production of agency, landlord & tenant, management and rating software for the UK commercial property profession.
Our detailed knowledge of the commercial property sector and collaboration with major UK property owners and agents ensure that our range of River Lake products are ideally suited to your needs.
Rates
The Rates system incorporates a database of client, hereditament and rating authority information.
Business rates liability is calculated with the effects of material change, splits, mergers and reconstitutions all being handled. Liability projections for the Rating List can be calculated based on your estimates of inflation. The Rates system also integrates with Analyse, allowing easy import of hereditament records and rating list changes, saving time and improving accuracy.
The system allows proposals to be raised and submitted. Our CCA module includes direct links with the Valuation Office Agency, allowing claiming, case submission and updates to be done via the Rates system, including bulk submissions. The effects on liability of proposals are automatically calculated providing you with savings and refund estimates.
Rates and BIDS bills can be approved and payments made through the system with comprehensive funding, tracking and banking functions.
Manage
The Manage system incorporates a database of client, property and lease information.
The system provides full rental accounting with rent projections and demand generation. Adjustments to the rent at lease start, on vacate and following rent review are automatically implemented and demanded. Tenant arrears can be easily monitored, debts chased and interest on arrears calculated.
The service charge module allows both on account and in arrears collection of charges. Multiple reconciliation periods are provided producing tenant statements, balancing charges and an analysis of irrecoverable costs.
Full client accounting provides multiple statement formats with sophisticated client bank account controls.
Agency
The Agency system incorporates a database of client, occupier, property and applicant information.
Properties being marketed by other agents and other agents' client's requirements can be held. Requirements can be specified in terms of tenure, size, multiple locations and property types. Matching is automatic providing you with a pick list of properties, details of which can either be sent or emailed.
Detailed property particulars can be printed by the system including floor areas, features and digital photographs.
All interest shown in the property can be tracked from viewings and offers made through to the final deal.
Professional
The Professional system incorporates a database of client, occupier, property and lease information.
You can report on forthcoming lease events and generate letters to occupiers pitching for the business.
Jobs can be raised for any type of professional work. Job progress can be tracked and time spent on each stage recorded. Potential fees are calculated and invoices generated.
Specialised job screens for rent review and lease renewal track the key dates involved in these processes via an integral diary. Counter notices and letters to the landlord or tenant can automatically be produced.